Welcome! Get Started With Core Direction

Welcome to the Core Direction Platform user guides! Whether you're a new user looking to get started or a seasoned pro seeking advanced tips, our user guides are here to help you make the most of your experience.

Getting Started

Create account

To start your journey with Core Direction, you'll need to create an account. Here's how you can get started:

Sign Up Process

Visit the Sign-Up Page. Go to https://my.coredirection.com/signup to begin the sign-up process.

Choose a Sign-Up Method

You have three options to create your account:

• Google Login: Use your Google account for a quick and easy sign-up.
• Apple Login: Use your Apple ID for a seamless registration.
• Email Address: Enter your email address and follow the prompts to complete the registration process.

Complete the Sign-Up Process. Follow the instructions provided to complete the full sign-up process. Once done, you'll have access to your new Core Direction account.

Download The Core Direction App

Downloading the Core Direction app will enable you to start collecting Step points directly from your phone and give you access to a variety of other in-app features.

Why Download the Core Direction app?

The app is necessary to access certain features, including:

• Step Points: Track your steps and earn points.
• Active Heart Rate Points: Monitor your heart rate and earn points for staying active.

Download the Core Direction app today to start tracking your fitness activities and earning points towards your health and wellness goals.

Connect Your Phone or Wearable

Connecting your phone or wearable allows us to get data from your phone on your steps and heart rate.

If you just connect your phone, we will be able to get step data only. If you connect a wearable with a heart rate tracker, we will be able to get both your active heart rate and steps.

Why Connect Your Phone or Wearable?

The app is necessary to access certain features, including:

• Step Data: By connecting your phone, we can track your steps.
• Heart Rate Data: By connecting a wearable device with a heart rate tracker, we can also monitor your active heart rate.

Compatibility

We are compatible with most wearable devices. You can find our compatibility list here. This list will help you determine if your device can be connected and provide a step-by-step guide based on your device and mobile operating system.

Steps to Connect

1. Find Your Device: Visit our compatibility list to locate your device. Check the specific instructions for your mobile operating system (iOS or Android).
2. Follow the Guide: Use the step-by-step guide provided for your device and operating system. Ensure all permissions are granted for data access.

Connecting your phone or wearable is a simple and effective way to maximize your Core Points and stay committed to your fitness journey. Get connected today and start earning more points!

Update Profile

To get the best experience on Core Direction, it's important to complete and update your profile. After creating your account, you'll have the option to finish your profile immediately or do it later. To update your profile, visit this link:

Update Community Profile

Why Update Your Profile?

• Engage with the Community: Adding a profile photo and joining communities helps you connect with other users.
• Personalized Activities and Events: Keeping your interests up to date ensures you receive recommendations for activities and events tailored to your preferences.
• Privacy Settings: Update your privacy settings to control who can see your account.

Updating your profile is a simple way to enhance your experience on Core Direction. Stay engaged and get the most out of the platform by keeping your profile current and active.

Find & Add Friends

Adding friends on Core Direction will allow you to invite them to activities and grow your personal community. Here's how you can find and add friends:

Search For Friends

How to Find and Add Friends

1. Search for Friends: Click here to search for your friend's username or full name.
2. Share Your Profile:
• Web App: Go to the community page and click on the share icon next to the "Book Activity" button.
• Mobile App: Click on the share icon on your profile picture on the homepage of the app.
3. View Followers and Following: You can also view your current followers and following by clicking on your followers or following count on the community page on the web app.

Important Note: Currently, adding friends can only be done on the web app, but this feature will be implemented in the mobile app soon.

Join a Public Community

Looking for a new hobby, activity, or social event? Search our public communities and join in on the action.

Benefits of Joining a Public Community

• Free Activities: Access to a range of free activities.
• Paid Activities: Options for paid activities to enhance your experience.
• Deals & Offers: Exclusive deals and offers available to community members.
• Challenges: Participate in community challenges to stay motivated.
• Groups: Join groups with similar interests to expand your social circle.

Joining a community ensures you stay up to date with the latest news and events that the community has to offer.

Verifying Your Membership

Once you join a public community, you can verify your membership:

• Web App: Go to the Community page.
• Mobile App: Check the homepage under the heading "My Communities" to see a tile for the community.

Leaving a Public Community

You can leave a public community at any time by clicking the "Leave Community" button on your community page or the app homepage.

Join a Private Corporate Community

Is your company or organization using Core Direction as their wellness engagement platform? If so, you may be invited to their private profile. Here are the different ways you might be invited or added to a private corporate community:

Ways to Join

• Added by Domain: Your organization may automatically add users based on the company's email domain. Make sure to use your company email address when creating an account.
• Invite by Email: If your organization invites users by email, you may receive an email invitation. Simply click the link in the email and create an account using any of the sign-up methods.
• Unique Link or QR Code: Your company may provide a unique URL or QR code. Navigate to the link or scan the QR code, and you will be directed to a signup page. Create an account through any of the methods, and you will be added to the corporate community upon completion. If you already have an account, clicking the link or scanning the QR code while signed in will automatically add you to the corporate community.

Verifying Your Membership

Once added to the corporate community, you can verify your membership:

• Web App: Go to the Community page.
• Mobile App: Check the homepage under the heading "My Communities" to see a tile for your organization.

Important Note

If you haven't followed the above steps correctly, you won't be able to see any content on the private corporate page, as it is restricted to members only.

Leaving a Corporate Community

You can leave a corporate community at any time by clicking the "Leave Corporate" button on your community page or the app homepage.

Key Features

How to Earn Core Points

Core Points are the primary metric in our gamification system. They contribute to your total Core Points score, visible on your profile, and are factored into any challenge leaderboards you participate in. Earning Core Points is straightforward but requires consistent daily engagement.

Daily Point Allocation

Every day, there are 10 Core Points available for you to earn on the Core Direction platform. While you can never earn more than 10 points per day, you can earn fewer depending on your activity level.

Earning Core Points

You can earn Core Points through any of the following five metrics:

• Add Activity
• Steps
• Active Heart Rate
• Activity Bookings
• On-demand Library

Each metric has its unique scoring system, which is detailed later in the guide. However, only the highest score from one of these five metrics will count towards your daily total. For example, if you earn 7 points from Add Activity but 9 points from Steps, your total score for the day will be 9.

Maximizing Your Score

By consistently earning points, you demonstrate your dedication to personal fitness and well-being, setting yourself up for success both on and off the platform.

Add Activity

Earn a maximum of 7 points per day.

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The Add Activity feature allows you to create custom activities and add them to your wellness diary. This is a great way to tailor your fitness routine to meet your specific goals and preferences.

Creating a Custom Activity

To learn more about creating a custom activity, you can click here. Custom activities can be created on both the mobile app and the web app. Here’s how:

On the Mobile App: Tap the "Add Activity" button or the Core Direction icon at the bottom of the screen.
On the Web App: Navigate to your community profile and click the "Add Activity" button.

Points Breakdown

Create an Activity & Add to Your Calendar: Earn 4 Core Points.

Share with a Friend Who Accepts the Invite: Earn an additional 3 Core Points.

Accept a Friend's Activity Invite: Earn up to 7 Core Points.

Earn Step Points

Maximum of 10 Core Points Per Day

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1000 Steps = 1 Core Point

10,000 Steps = 10 Core Points

Earning step points is a great way to maximize your daily Core Points. Here's how you can earn step points:

How to Earn Step Points

• Step Conversion: For every 1,000 steps, you earn 1 Core Point. Therefore, you need 10,000 steps to earn the full 10 points.
• Daily Limit: You can earn a maximum of 10 Core Points per day through steps.

Tracking Steps

• Mobile App: Steps are tracked using the Core Direction mobile app. You must connect your mobile phone's step tracker or a wearable tracker to start collecting steps.
• Refreshing Step Count: To refresh your step count, simply pull down to refresh the app or close and re-open the app.

Permissions

Make sure you allow permission for Core Direction to access your step count from your health app.

Active Heart Rate Points

Maximum of 10 Core Points Per Day

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3 Active Heart Rate Minutes = 1 Core Point

30 Active Heart Rate Minutes = 10 Core Points

Earning Active Heart Rate (HR) points is a key part of maximizing your daily Core Points. Here's how it works:

How to Earn Active Heart Rate Points

• Heart Rate Conversion: For every 3 minutes that your HR is in the active zone, you will earn 1 Core Point. Therefore, spend 30 minutes in the active HR zone to receive the full 10 points.
• Daily Limit: You can earn a maximum of 10 Core Points per day through active heart rate.

Tracking Active Heart Rate

• Required Devices: You will need a heart rate reading wearable device connected to the Core Direction app to earn active HR points.
• Permissions: Make sure you allow the necessary permissions for the Core Direction app to access your heart rate data.

Active Heart Rate Threshold

To earn active heart rate points, your heart rate must be elevated above your Active Heart Rate threshold for 3 consecutive minutes. This will earn you 1 Core Point. If your heart rate drops below the active threshold during those 3 minutes, the timer will start again once your heart rate is above the threshold again.

Active Heart Rate Calculations for Different Connection Types

• Google Fit: (220 - age) * 0.6 = Active Zone. Spend 3 minutes above the active zone to earn 1 Core Point.
• Apple: 1.4 x Resting HR = Active Zone. Spend 3 minutes above the active zone to earn 1 Core Point.
• Fitbit: Combination of your total active zone minutes. Each active zone minute = 1 Core Point.
• Garmin: Combination of your total active zone minutes. Each active zone minute = 1 Core Point.

Refreshing Your Active Heart Rate Score

To refresh your HR score, pull to refresh the app or close and reopen it.

Bookings

Maximum of 10 Core Points Per Day

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Book an Activity = 7 Core Points

Check-In to the Activity = +3 Core Points

The bookings metric is based on activities booked on the Core Direction platform. You can find a variety of activities to book here.

Book Activity

How Bookings Work

• Booking Types: Both free and paid bookings work the same way.
• Daily Limit: You can earn a maximum of 10 Core Points per day through bookings.
• Points Breakdown:
• 7 points for booking an activity.
• 3 points for successful check-in when you arrive at the activity.

Check-In Process

• Staff Check-In: A staff member at the event must check you in using your name, email, or unique QR code to earn the additional 3 points.

Important Details

• Booking in Advance: If you book an activity in advance, the points for booking will only be credited on the day of the activity.
• Paid Classes: If it's a paid class and you cancel your booking before the 24-hour cancellation window, you won't earn any Core Points.

On-Demand Library

Maximum of 3 Core Points Per Day

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Watch one video = 3 Core Points

Earning points from the on-demand library is a simple way to boost your daily Core Points. Here's how it works:

Watch On-Demand

How to Earn Points

• Video Watching: Watch 1 video from the on-demand library to earn 3 Core Points.
• Daily Limit: You can earn a maximum of 3 Core Points per day, so watching multiple videos will not increase your score.

About the On-Demand Library

A healthy lifestyle doesn’t end with just moving your body; it’s also about educating the mind. Watch some of our on-demand content to earn Core Points. Choose from many different categories spanning healthy eating, meditation, and mindset. You can also take part in some at-home workouts with the Dubai Fitness Challenge workout library.

The on-demand library is a curated collection of videos vetted by the Core Direction team. It offers a variety of topics all in one place with no distractions.

Topics Available

• Podcasts & Education
• DFC HIIT Workout Series
• DFC Low Intensity Workout Series
• Yoga
• Pilates
• Meditation & Breathwork
• Barre
• Inspiring Talks
• HIIT Workout
• Step Workout
• Nutrition
• Fitness Assessment

Challenges and Leaderboards

Our platform's main feature is challenges and leaderboards. The Core Points that users earn are credited to the challenge leaderboards and determine their rank in the challenge.

Types of Challenges

• Yearly & Monthly: These are system-generated challenges that users are auto-added to. Users can leave these challenges if they want to.
• Public Challenges: Created by our community partners, these can be joined and left at will.
• Private Challenges: If you are part of a private community, you may be auto-added to private community-specific challenges.

Each day, a user can credit only 10 points to the challenge leaderboard. This means there is a maximum number of points that can be earned in a challenge, promoting consistent engagement.

Ranking System

Ranking is based on the total number of Core Points. However, users with the same number of Core Points are then ranked by total steps. The user with the most steps will be ranked higher than other users with the same Core Points.

Data Available

The leaderboard shows:

• The total Core Points score.
• The breakdown of all five points metrics for each user.

Challenge Timing

Challenges start at 00:01 and finish at 23:59.

Viewing Your Challenges

• Web App: Navigate to the community page and scroll down to the challenges section to see current and past challenges.
• Mobile App: Navigate to the challenge screen by clicking the trophy icon in the bottom menu to see a full list of all past, present, and future challenges.

Leaderboard Updates

• The challenge leaderboard updates every hour, on the hour.
• When you first join a challenge, you may need to wait for the first update to see your name or points on the challenge leaderboard.
• If there are any discrepancies in the challenge data, they will usually sort themselves out after the next update.

Wellness Diary

The Core Direction platform comes with a built-in wellness diary so you can manage and organize all your wellness activities in one place.

Accessing the Activity Calendar

The activity calendar can be accessed on both the web app and the mobile app:

• Web App: Go to your community page.
• Mobile App: Click the calendar icon on the bottom menu.

You will be able to see three types of activities in your calendar:

• Your Own Created Activities: You can create and schedule your own activities with this feature.
• Your Booked Activities: Free and paid activities you book will be added to your calendar automatically.
• Your Invited & Accepted Activities: Any invites you accept from friends will be shown here.

Creating an Activity

When creating a challenge, you can input the following options:

• Activity Name: Choose your custom activity name.
• Activity Type: Choose from over 50 activity types.
• Activity Privacy: Choose from public, friends only, or only visible to you.
• Capacity: Choose a capacity for your activity (2-unlimited).
• Activity Date: Specify the date.
• Start Time & End Time: Set the start and end times.
• Activity Location: Add a map pin or text location for your activity.
• Notes: Add a description to your activity.
• Allow Commenting: Choose whether activity guests can comment on the activity or not.

Inviting Friends to Activities

When you create an activity, you can invite your friends to join. There are two ways to invite friends:

1. After Creating the Activity: You will be asked to search and select the friends you'd like to invite from your friends list.
2. Activity Sharing Link: You can share a link with your friends that will allow them to join. If a friend joins or declines your invitation, you will get a notification. Each friend that joins the activity will be visible in the activity guest list and will take one of the spaces available in the activity (if a capacity is set).

Activity Capacity

Activity capacity is a feature that allows you to limit the number of people that can join your activity. For example, if you are playing a sport with a limited number of participants, this can help you manage your activities and ensure they are not over-subscribed.

Example: If you are playing a game of Padel Tennis and the capacity is 4 people, set the capacity to 3 (since you will be the fourth player by default). You can share the activity with multiple users, and they will be able to join on a first-come, first-served basis.

Activity Reminders

Booked Activities: For free or paid activities booked on the Core Direction platform from our partners, you will receive a reminder email 1 hour before the activity, along with a notification to your mobile app. If you have booked a virtual class, this reminder will be 15 minutes before the start of the activity.

Created Activity Notifications: User-created activities will receive a notification reminder to the mobile app 1 hour before the activity start time.

Communities

Core Direction also has a community listing marketplace where you can find amazing fitness communities and fitness businesses to support your fitness journey.

Finding Your Next Community

To find your next community, click here.

Find Community

Joining a Community

Every public community profile has the option for you to join that community. Once you join, it will be easily accessible on your community page, and you will be added to its default group where other users and members may be able to see your profile (depending on your privacy settings). This allows you to network and communicate with other members.

You'll also receive updates about activities and exciting events from the community, which you can opt out of at any time by leaving the community.

Booking an Activity

A feature of communities is the ability to book activities. Activities may be free or paid. Once you book an activity, it will appear in your wellness calendar, and you will receive a reminder 1 hour before the start time.

When you arrive for a booked activity, make sure you check in with your unique QR code to get the full 10 booking points for the day.

For more information about bookings, go to the activity booking section of the guide.

You don't have to be a member of a community to book an activity or engage with the community profile.

Deals & Offers

Communities can also offer deals and offers to our Core Premium members. To learn more about deals and offers, click here.

Challenges

Communities can also run their own challenges. If you are a member of a community, you may be automatically added to a challenge, but you can leave at any time. Check the challenge information to see if there are any prizes up for grabs for community challenges.

Healthy Habits

The Healthy Habits tracker is available exclusively in the Core Direction app. It consists of three daily trackers for drinking enough water, getting enough sleep, and doing in-app breathwork. These are three important aspects of health and wellness and are great to optimize in your life.

Drink

This feature tracks how many glasses of water you drink per day. The recommended daily intake of water is 8 glasses. To activate this feature:

• Scroll to the bottom of the app home screen and click on the drink icon.
• You can then add glasses of water as you go.
• Once you've completed 8 glasses, you will be redirected to the streak screen, where you can see the details of your streak and which days you completed the 8-glass target.

Sleep

Each morning when you open the Core Direction app, a popup will appear asking if you have gotten 7 hours of sleep. To activate this feature:

• Scroll to the bottom of the app home screen and click on the sleep icon.
• Clicking "yes" will forward you to the sleep streak screen, where you can see your streak history and your longest streak record.

Breath

Breathwork can help reduce stress and anxiety and is a great way to start your day. The Core Direction app offers two types of breathwork: box breathing and resonance breathing. For each type, you can choose a duration (up to 15 minutes) and a soundtrack to listen to while you perform the breathwork.

• Box Breathing: The box breathing animation will guide you through 6-second intervals of inhaling, breath-holding, and exhaling. This pattern repeats for the entire duration.
• Resonance Breathing: Resonance breathing involves 5-second intervals of inhaling and exhaling. This rhythm and pattern repeat for the entire duration.

Activity Booking

Finding an Inspiring Activity

There are multiple ways to search for an activity on the Core Direction platform. You can search by location or for a specific activity.

Location Listing

Head to the location listing tab to search through business locations on Core Direction. This page will show you all the different fitness businesses and entities on the platform and allow you to enter their profile to see all the classes, groups, and challenges they have on offer.

Activity Listing

The activity listing tab shows all the activities on any given day by default, but it also includes an advanced search feature where you can specify which activity type you’re looking for, such as yoga. You can also filter to find any free classes on the platform.

Location Map

You can also search what’s available on our platform through the location map, which will show you all the business locations.

Booking a Class

To book a class, click on the "book now" button under the activity. If the activity is not free, you will need to purchase a package. On the next screen, you will have the option to view all the available packages you can buy.

Some packages allow for multiple uses. For example, a package may allow you to access the activity once or multiple times. Once you have chosen your package, you can continue to enter your card details and complete the booking.

You will receive an email to confirm your booking once you have purchased the package and booked the class. The email will also contain your QR code for checking into the activity at the venue.

Checking In: Your Unique QR Code

Your QR code is unique to you as a user. You can use the QR code to check into an activity. Simply open it up and let the check-in staff scan your code. Once your code is scanned, you will be awarded the Core Points for a facility check-in. Your QR code can be found at the top of the screen on the app or web browser. You will also receive your QR code with your booking confirmation email.

My Calendar

The My Calendar section gives you an overview of all your booked activities. The calendar grid can show you either this month's or this week's activities at a glance, and you can click on any specific activity for more information.

• Your Activities: Activities that you have created using the add activity feature, or friends' activities that you have joined.
• Upcoming Bookings: Upcoming sessions that you have booked, provided by one of our activity partners.
• Booking History: A list of all your completed activities and their check-in status (e.g., checked-in, no-show, or expired).

My Wallet

The My Wallet section manages all your transactions through the Core Direction platform. Navigate through the three tabs to see your transactions. To learn more about the wallet, click here.

Reminder Notifications

For all activities booked on the marketplace, you will receive reminder emails. For physical activities, it will be 1 hour before the start time. For virtual activities, it will be 15 minutes before the start time.

Cancel a Class

If you cancel a class 18 hours before the activity starts, your package will be credited back to your account for you to use again. However, canceling the class within 18 hours of the start time will result in your losing your package.

To cancel your booking, head to your Core Direction Wallet and find the activity you want to cancel. Once you click cancel, the booking will be removed from your calendar and the package credited back to your account.

Terms and Conditions

The cancellation procedure is the same for all vendors and communities; however, other terms and conditions may differ. Please ensure you read the full terms and conditions of any packages you buy.

Account Settings

Keep your Core Direction community profile and profile information up to date for the best experience!

Update Profile Update Community Profile

Please note there are some things that you cannot update after you have signed up:

• Username
• Email

Account Info

Some account information is critical to creating your Core Direction account. Below is the basic information that we require to get you started:

• First and Last Name: Visible to other users.
• Gender: Required for gender specific activites & events.
• Date of Birth: Required for accurate Active Heart Rate Measurement.
• Mobile Number: Required for compelting bookings at external communtiies and vendors.

Profile Picture

Upload a profile picture to personalize your profile. Square photos work best, but you can crop any photo in our app or web app.

Emergency Contact

This is an optional field where you can enter the details of an emergency contact. This information will be provided to any vendors in the rare case that you may be injured during an activity at an external event.

Bio

A short piece of text visible on your community profile. This is a chance for you to share your life mantra or an inspirational quote.

Interests

Selecting your interests will greatly improve your experience on Core Direction. By choosing activities you most enjoy, it allows us to tailor the experience to you and push communities, events, and on-demand content that you will enjoy.

Account Privacy

There are two account privacy types, private and Public, you can update your account privacy settings at any time.

• Public: All account information is open to any public user.
• Private: Challenge info, Bio, Calendar, and Interests are private; only friends can see.

My Wallet

The My Wallet section manages all your transactions through the Core Direction platform. Navigate through the four tabs to see the following:

Packages & Membership

Here you will see all the packages you have purchased and their status. You can see whether your package is active or expired and how many sessions remain on this package.

Booking History

This is a list of all your completed activities and their check-in status (e.g., checked-in, no-show, or expired).

Redeemed Offers

Here you will see a history of all your redeemed offers and the date the offer was redeemed.

Card Details

This will show you which payment methods you have saved on the Core Direction system. You can add or remove payment methods at any time.

Canceling a Class: Terms & Conditions

If you cancel a class 18 hours before the activity starts, your package will be credited back to your account for you to use again. However, canceling the class within 18 hours of the start time will result in your losing your package.

To cancel your booking, head to your Core Direction Wallet and find the activity you want to cancel. Once you click cancel, the booking will be removed from your calendar and the package credited back to your account.

Core Premium

Core Premium is a premium subscription that gives you access to exclusive benefits on the Core Direction platform.

Upgrade to Premium

Subscription Details

• Monthly Fee: AED 36.75
• Auto-Renewal: Your payment will auto-renew monthly.
• Cancellation: You can cancel anytime during your subscription. Cancellation will result in the expiry of all Deals & Offers.

Exclusive Benefits

• Create Community Step Challenges: Create your own step challenges and invite your friends or family to join. Compete with each other on the leaderboard and stay motivated together!
• Create Inspiring Lifestyle Challenges: Create your own lifestyle challenges and invite your friends or family to join. Compete with each other on the leaderboard and stay motivated together!
• Motivate & Inspire Friends & Family: Motivate your friends and family with our in-app gamification and leaderboards. Turn fitness into a fun and competitive experience for everyone!
• Access VIP Core Premium Community Events: Enjoy VIP access to exclusive events and activities. Be the first to know and take advantage of discounted prices!
• View Personal Health & Fitness Stats: View and share your personalized health data dashboard, complete with your lifetime Core Direction scores.
• Access Discounts, Deals & Offers: Free offers, discounts, and Buy 1, Get 1 Free deals with listed F&B, retail, leisure, and lifestyle partners.

Cancel Core Premium

You can cancel your Core Premium subscription at any time, and your premium access will last until your next billing cycle. To cancel your membership:

1. Go to My Wallet > Packages & Memberships.
2. Find the Core Premium tile and select Cancel.